If you are not satisfied with the products received for any reason, they may be returned, exchanged or refunded. When you receive your purchase, you will have 10-days time to return the products. To return the goods, indicate the reasons for the return on the back of the transport document, attach it to the products to be returned, and send them to:
Faenza All Media S.r.l. – FAM Publishing – Via Borsellino 1 – 48018 Faenza (RA).

Shipping by registered post is highly recommended. The shipping costs are at your expense, unless the return is due to our mistake and if you have been delivered defective or damaged products.